Effective Date: March 2025

At Nogori.com, we strive to deliver your orders promptly and securely. This Shipping Policy outlines our shipping process, delivery timelines, charges, and conditions.

1. Shipping Coverage

• We deliver across Bangladesh.
• International shipping is currently unavailable.

2. Delivery Time

We process and ship orders every day except Fridays and public holidays. Estimated delivery times:

📍 Inside Dhaka: 2-3 business days
📍 Outside Dhaka: 3-7 business days

🚀 Express Delivery: Available for select locations inside Dhaka (1-2 business days). Additional charges may apply.

Note: Delivery times may vary due to unavoidable circumstances, such as natural disasters, strikes, or courier delays.

3. Shipping Charges

We offer affordable delivery rates based on location and package size.

• Inside Dhaka: ৳70
• Outside Dhaka: ৳120
• Express Delivery: Starts from ৳150

Shipping charges may change based on promotions, bulk orders, or special discounts.

4. Order Processing & Dispatch

• Orders placed before 5 PM are processed the same day.
• Orders placed after 5 PM are processed the next business day.
• Once shipped, a tracking number will be provided via SMS or email.

5. Order Confirmation & Tracking

• After placing an order, you will receive a confirmation SMS/email.
• Once dispatched, you can track your order through our delivery partner’s system.

6. Cash on Delivery (COD)

• Cash on Delivery is available across Bangladesh.
• COD orders require a verification call before processing.
• Customers must pay the full amount to the delivery person before opening the package.

7. Prepaid Orders

• We accept Bkash, Nagad, Rocket, Debit/Credit Cards, and Bank Transfers.
• Prepaid orders are prioritized for faster processing.

8. Failed Delivery Attempts

If delivery fails due to:
❌ Incorrect address
❌ Customer unavailability
❌ Unreachable phone number

👉 The courier may attempt delivery twice before returning the package to us. Customers must reconfirm for a second attempt or pay re-delivery charges.

9. Damaged or Lost Packages

• If your package is damaged or lost, contact us within 24 hours of delivery.
• For lost shipments, we will initiate an investigation with our courier partner.
• Refunds or replacements will be processed after verification.

10. Returns & Exchanges

If you receive the wrong or defective product, please check our Returns & Exchanges Policy.

11. Contact Us

For shipping inquiries, reach out to us:

📞 +8801881-833328
📧 support@nogori.com
🌐 Nogori.com

🚀 Nogori.com ensures a smooth and secure delivery experience for every customer!